I apologize, I received this key as a gift. In Russia, I was shown the same message. I thought that this key was for the European region. Accordingly, when creating, I indicated the preset "Europe - Steam".
Can you agree to re-issue this key? Of course, I will not use or transfer it to anyone. Once again I apologize.

This is not for Russia. In Russia, too, is not activated. I wrote "Europe - Steam" when creating it, but apparently this region is also not suitable ...