Well, that's interesting. I also do not see that category, but we've had new tickets created in the last 24 hours for it...
Edit: Please see your "Other" ticket.
EditEdit: Apparently, this is normal. The option should only be available when you have 0 slots (not counting pending).
Comment has been collapsed.
I would suggest, that the option should always be available. In my old case, that I've mentioned below, the request was in the following circumstances:
For 2 weeks I've been working on preparing an elaborate train event, and only a few days ago I've realized, that I can't launch it, because I have not earned the right to create enough GAs.
Event description you can find at https://www.steamgifts.com/go/comment/hup4Ei7 or https://www.steamgifts.com/go/comment/dtuewxc.
I currently can create up to 21 GAs, and I would need 35 or 44 GAs to get it running (26 GAs in CSPIJS main event + 5 GAs in SFTD potato train + 4 GAs for SSTT to advertise it to selected groups + 9 extra spots, if multiple game GAs count as more than 1 allowed GA).
Comment has been collapsed.
Under normal circumstances, the correct category is preferred, as some staff can only complete the requests via that ticket type.
Comment has been collapsed.
wow a new person who makes and not just takes giveaways that is a good one - not to many of those
Comment has been collapsed.
I sent in a request for more slots through the "Other" category as well 6 days ago. Glad to see that I'm not the only one confused. (no response yet)
EDIT: Gaffi hooked me up with more slots :)
Comment has been collapsed.
Yeah, I had heard that you could ask for more slots so I requested some more under the "other" option for the support ticket as I really had no other category to put it under. Eventually, I was told the option ONLY shows up when you have run out of giveaway slots due to giveaway deletions.
Comment has been collapsed.
630 Comments - Last post 19 seconds ago by Kwek
30 Comments - Last post 11 minutes ago by rufioh
30 Comments - Last post 50 minutes ago by wigglenose
62 Comments - Last post 2 hours ago by Pika8
19 Comments - Last post 2 hours ago by lafilleange95
93 Comments - Last post 2 hours ago by ewoda
80 Comments - Last post 3 hours ago by PaganFears
2,832 Comments - Last post 26 seconds ago by KPopPoyehavshiy
17 Comments - Last post 2 minutes ago by vigaristti
131 Comments - Last post 4 minutes ago by gzekka
9 Comments - Last post 4 minutes ago by vigaristti
10 Comments - Last post 8 minutes ago by Masafor
35 Comments - Last post 8 minutes ago by PoeticKatana
99 Comments - Last post 9 minutes ago by Talien
I made a ticket before this but was told I needed to use the Increase Giveaway Limit category, but I can't find it under the Category list in the Support Tickets. Can anyone point me in the right direction?
Comment has been collapsed.